Terms & Conditions

  1. General Information

This website is operated by NEWLOOK GEL INC. We sell and ship products within the United States only. By using our site, you confirm that you are at least 18 years old or have permission from a legal guardian.

  1. Products & Orders
  • All products displayed on our website are subject to availability.
  • We reserve the right to limit quantities or refuse any order.
  • We may cancel an order if fraud is suspected or if the product is unavailable.
  1. Pricing & Payments
  • All prices are listed in USD.
  • Taxes are applied based on the customer’s shipping address.
  • We accept payments through secure third‑party processors (e.g., Stripe, PayPal).
  • We do not store or have access to your full payment card details.
  1. Shipping
  • We ship only within the United States.
  • Shipping times vary depending on location and carrier.
  • Once an order is shipped, we are not responsible for delays caused by the carrier.
  1. Returns & Refunds
  • Due to hygiene and product safety, all sales are final unless the item arrives damaged or incorrect.
  • To request a replacement for a damaged or wrong item, contact us within 48 hours of delivery with photos.
  • We do not accept returns for used or opened products.
  1. User Responsibilities

By using our website, you agree not to:

  • Use the site for illegal purposes
  • Not to hack, disrupt, or damage the website
  • Submit false or misleading information
  • Copy or misuse our content, images, or branding
  1. Intellectual Property

All content on this website — including images, text, logos, and product descriptions — is owned by NH. You may not copy, reproduce, or distribute any content without permission.

  1. Limitation of Liability

We are not responsible for:

  • Losses caused by incorrect use of our products
  • Delays caused by shipping carriers
  • Technical issues beyond our control
  • Any indirect, incidental, or consequential damages

Your use of the website is at your own risk.

  1. Governing Law

These Terms & Conditions are governed by the laws of the United States. Any disputes will be handled under U.S. jurisdiction.

  1. Contact Information

For questions about these Terms & Conditions, contact us at:

Email: info@newlookgel.com

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